Refund policy

Refund & Return Policy

Last updated: September 26, 2026

We want you to have a pleasant shopping experience at The Pearly Pink.

Returns

• Products can be returned within 7 days of delivery
• Items must be unused, unopened, and in original packaging
• Proof of purchase is required

Refunds

• Once the returned product is inspected, refunds will be processed within 5–10 business days
• Refunds will be credited to the original payment method

Non-Returnable Items

The following items are not eligible for return:

• Opened or used cosmetics
• Sale or discounted items
• Gift cards

Shipping Costs

Return shipping costs are borne by the customer unless the item is defective or incorrect.

Order Cancellation

Orders can only be cancelled before shipment.

For return or refund requests, contact us at info@thepearlypink.com.